SUPPORT / SAMPLES & SAS NOTES
Problem Note 37999: SAS BI Portlets might fail when you log back on to the SAS® Information Delivery Portal using the same browser window as a previous session
 |  |  |  |
If you log back into the SAS Information Delivery Portal from a browser window where you had previously used the Portal, the SAS BI Portlets might not display correctly. Instead, you might encounter one of the following errors:
com.sas.portlet.container.components.invocation.impl.PortletWindowFactoryImpl.setInCache (PortletWindowFactoryImpl.java:228) com.sas.portlet.container.components.invocation.impl.PortletWindowFactoryImpl.getPortletWindow (PortletWindowFactoryImpl.java:95) ... or sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:247) sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223) ...
In addition, the JBoss server log will contain the following exception:
INFO [STDOUT] 2009-07-24 10:21:33,705 [http-0.0.0.0-8080-6] ERROR [2577070fa5ac05b2:cbbb173:122a908cc2a:-76a3sasdemo] com.sas.portlet.container.components.invocation.impl.SingleThreadedInvokerImpl - java.lang.NullPointerException com.sas.portlet.container.components.invocation.InvocationException: java.lang.NullPointerException at com.sas.portlet.container.components.invocation.impl.SingleThreadedInvokerImpl.invokePortlet(SingleThreadedInvokerImpl.java:233) ...
As a workaround, either refresh the browser window or log out of the Portal, open a new browser window, and invoke the Portal in the new window.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Windows Vista | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| HP-UX IPF | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Linux | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Linux for x64 | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Solaris for x64 | 4.2 | 4.3 | 9.2 TS2M0 | 9.2 TS2M3 | ||